Privacy Policy

Use of private information policy (GDPR)
Last updated: 24th May 2018

Summary:

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers:


– Why we value your privacy
– How we collect information
– What information we hold
– Where we store your information
– What we use your information for
– Who’s responsible for your information at our company
– Who has access to information about you
– The steps we take to keep your information private
– How to complain
– Changes to the policy

Why we value your privacy


We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.

Currently we do not send Newsletters but should we do so in the future, we would collect your email address if you sign up for one of our newsletters.

We ask for your account and contact information when you hire or buy something from us.

Occasionally, we might receive your contact information from a third party. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you’ve given us any of these.

Should we start a Newsletter and you sign up for it, we only collect your email address.

When you buy something from us, we collect your name, email address, phone number, any office and delivery addresses.

If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.

We currently do not have an ecommerce platform.

Where we store your information

When you contact us by email or through our website, we store your information in our email software.

If we start a Newsletter, we may store your email address in a marketing platform which we would announce here.

When you buy something, we store your information in our accounts software, SAGE.

We chose systems partly for their commitment to security.

What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, this is because we believe we have a Lawful basis. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again.

We will use your information to send you invoices, statements, reminders or general correspondence.

Who’s responsible for your information at our company

Our Managing Director, is responsible for the security of your information.

You can contact J de Walleg Ltd by email or by phone if you have any concerns about the information we store.

Who has access to information about you


When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

The steps we take to keep your information private

We do not store your information in third-party services.

The computers we use are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 30 minutes of inactivity.
Our mobile devices are also protected by a passcode, fingerprint or facial recognition.

How to complain


We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please make contact by email or by phone. If you’re the letter writing type, send your envelope to:- Data Management, J de Walleg Ltd, Unit 1 Anglo Business Park, Smeaton Close, Aylesbury, HP19 8UP.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.